Privacy and Security
At Tagona Press, we respect your privacy. Any personal information we collect is strictly used for conducting business with you. Under no circumstances will we sell or rent your personal information to any third parties.
Privacy Policy
Tagona Press is wholly owned by Tagona Corporation. We own and operate the website https://www.tagona.com (the “Site”) and other related sites with the domain tagona.com. This privacy policy informs you about the information collected from you when you visit the Site; how this information may be used and disclosed; how you can control the use and disclosure of your information; and how your information is protected. If you have any questions about this privacy policy, please contact our team at [email protected].
What information do you typically collect?
From time to time, we require personal information from you, such as your email address, phone number, contact information, payment information, and more to communicate with you, receive orders and payments, and deliver books or other materials that you have requested from us.
Where am I usually required to leave personal information?
Personal information is required to fill out our publishing agreement and other service agreements, on our website (such as when requesting our Author’s Guide or participating in contests), on forms used to carry out services you have purchased (such as in our book marketing questionnaire), when purchasing books or other materials from our online bookstore, and when ordering books or other materials by fax, phone, or email.
Are there any exceptions to this privacy policy?
Information that you submit to us for promoting your book, yourself, or Tagona Press, such as book reviews, articles, interviews, testimonials, and so on, is excluded from this privacy policy due to its public nature. Also excluded is information required to be made public in the process of publishing your book, such as information submitted to obtain your book’s ISBN number, library cataloging information, and any other information that will appear on the copyright page, front matter, back matter, or book cover.
Do you ever share my personal information with others?
Only when, in the course of our contractual duties, your information is required by one of our subcontractors or suppliers to deliver the product or service you have purchased, or to process your payment. Examples of subcontractors or suppliers include our credit card processor and our website hosting service.
How about information left in customer surveys?
We often conduct customer surveys to assess our performance. The information we collect is strictly confidential and used only to improve our products and services. Participation in our surveys is voluntary.
Do you use browser “cookies”?
A cookie is a small file in your computer’s hard drive that contains data stored by your web browser. We use these files to provide you with added functionality, such as auto-filling data fields or temporarily storing information so that you don’t have to retype it if you accidentally leave a web page with a form. We also use cookies to better understand how visitors navigate our web pages to enhance the overall website experience.
Do you store my IP address?
Our website captures certain parameters, such as a visitor’s IP address and domain name, to gather statistical information about the usage of our site (such as the number of page hits, unique visitors, and traffic flow through our web pages). This information does not identify visitors by name or in any other recognizable form and is used strictly to improve our website’s functionality. We do not disclose this information to any third parties.
Is my personal information secure?
We take every precaution to safeguard your personal information. For example, we utilize the same encryption technology used by banks to secure online banking transactions. Our computer servers are located in a locked facility and protected by firewall and other sophisticated data and physical protection mechanisms.
Are you ever required to disclose my personal information?
Only in response to a legal requirement, such as a court order, police investigation, or fraud investigation by a law enforcement agency or tax authorities, or as part of a defense against a legal claim.
What happens if there are changes in this privacy policy?
The use of this website and our products and services signifies consent on your part to the terms of this policy. Should our privacy policy change in the future, we will post such changes on this web page and update the date shown below.
Last Updated: May 20, 2024
For any questions or concerns, please contact us at [email protected].